1. Information we collect
Reservation details you provide (name, email, phone, pickup and drop-off locations, flight numbers, passenger count, special requests), payment information processed by our payment provider, and technical data such as device type, browser, and pages visited.
We do not sell your personal information.
2. How we use it
To book, dispatch and complete your transportation; to send confirmations, status updates, flight-tracking adjustments and 24-hour reminders; to provide customer support; to improve our services; and to meet legal and safety obligations.
3. Sharing
We share information only with your assigned chauffeur, affiliated operators fulfilling your trip outside our home markets, FBO and aviation partners when you book integrated travel, and service providers (payments, messaging, mapping, hosting) bound by confidentiality. We may disclose information when required by law.
4. Retention & security
We keep reservation records as long as needed for service, accounting and legal purposes. Data is protected with industry-standard encryption in transit and access controls.
5. Your choices & rights
You may request access, correction or deletion of your information, and opt out of marketing messages at any time. Residents of California, Texas and other states may have additional rights under applicable law. Contact info@burksluxury.com.
6. Contact
Burks Luxury Chauffeur Service, 7000 Central Pkwy, Suite 1100, Atlanta, GA 30328 · info@burksluxury.com · (866) 599-1213